The International Council of Ophthalmology (ICO) offers high quality examinations for ophthalmologists around the world. It is committed to providing an excellent service for its examination candidates. This policy has been developed to provide guidance on candidates wishing to appeal against a decision made by the ICO, relating to examinations. The Policy is to ensure that all candidate for ICO Examinations are treated fairly and equitably. Candidates are encouraged to communicate if they have any cause for concern.
An appeal is defined as a request for a review of a decision made by the ICO Examination team, including coordinator, invigilators, examinations executive committee and examinations office team.
3.1 The ICO will investigate appeals where there is evidence of one of the following:
3.2 Appeals will not be accepted on the grounds that the candidate disagrees with the academic judgement of the question setters or was unaware of the examinations regulations as published.
4.1 A candidate who wishes to appeal against either Exceptional circumstances or Procedural irregularity that is deemed to have adversely affected their ability to perform during the examination should:
Pre exam results
Post exam results
The candidate will be required to make an administrative payment, which will be refunded in full if it is decided that the appeal is upheld. The payment is based on the GNIpC of the country where the candidate resides and can be made via the ICO website, by credit or debit card email@example.com.
The following process will be followed when investigating any appeal:
4.3 Appeal Outcome
The outcome of the appeal may be as follows:
If can candidate is not satisfied with the decision of the Examinations Executive committee, they can ask for their appeal to be reviewed by the Chief Executive Officer (CEO) of the ICO, who will consider whether there are grounds for the appeal to be taken to the ICO Board.